Tuesday, June 12, 2007

The Pressing Issues We Face

Pardon the pun. But seriously, I think it's about time somebody has brought attention to this issue.
Judge Who Seeks Millions for Lost Pants Has His (Emotional) Day in Court

The "willful and malicious conduct" Pearson described consisted of this: In 2005, Pearson was starting his new job as a judge and therefore needed to start wearing suits again after a couple of years of unemployment. He brought five suits in for alterations because he'd put on 20 pounds and needed to have the pants let out. Four suits came back fine. One came back without the pants. Pearson says the Chung family -- Korean immigrants who came here from the charcoal factories of Seoul in 1992 and now own three cleaners, including the one a short walk from Pearson's place in the Fort Lincoln section of Northeast -- had no intention of living up to the sign in their shop that said "Satisfaction Guaranteed." Therefore, Pearson said, he had no choice but to take on "the awesome responsibility" of suing the Chungs on behalf of every resident of the District of Columbia...

Pearson presented a series of witnesses who told of unhappy experiences at Custom. Their satisfaction, they said, was hardly guaranteed. But every one of Pearson's witnesses told the defense that in fact, they would have been entirely satisfied if they had been given credit for free cleaning or compensation in the amount of the value of their damaged or lost garment. Most of the witnesses said they'd generally had good experiences at Custom, and not one of Pearson's witnesses said anything about deserving millions of dollars. Witnesses depicted Soo Chung, the mom in the Mom and Pop operation, as someone who was pleasant and professional -- until a dispute arose, at which point she told several of the customers that it was they who had brought in damaged goods, not the shop that had caused any problem with an article of clothing. Grace Hewell, a retired congressional staffer, said Jin Chung, Soo's husband, "chased me out of the store" when she complained that her suit pants "looked like they had been washed" and no longer fit properly. "At 89, I'm not ready to be chased," she said. "But I was in World War II as a WAC, so I think I can take care of myself. Having lived in Germany and knowing the people who were victims of the Nazis, I thought he was going to beat me up. I thought of what Hitler had done to thousands of Jews." After questioning eight witnesses, Pearson spent two hours telling his own story, but as he came to the part about when Soo Chung finally told him she had found the missing pants, the tale of the $10.50 alteration that went awry proved to be too much. "These are not my pants," Pearson recalled telling Chung when she handed him a pair of gray pants with cuffs. "I have in my adult life, with one exception, never worn pants with cuffs." "And she said, 'These are your pants.' " Pearson paused. He struggled to breathe deeply. He could not continue. Pearson blurted a request for a break, stood up, turned around and walked out of the courtroom, tears dripping from his full and reddened eyes. When he returned, he called that moment when Chung offered him the wrong pants "a Twilight Zone experience," and again, he welled up and had to halt the proceedings.

3 comments:

Anonymous said...

how does that even get through the door? it should be in small claims. can a person claim any amount for anything? where are the lawyer readers here? NP?

Anonymous said...

emotional distress, duh.

Anonymous said...

Court finds missing pants not worth $54M
Administrative law judge sought damages for fraudulent advertising after a dry cleaner allegedly gave him the wrong pair of pants.
June 25 2007: 12:39 PM EDT

WASHINGTON (CNN) -- A judge in the District of Columbia has dismissed a case against a dry cleaner that claimed $54 million in damages for a pair of missing pants.

The case was brought by Roy L. Pearson, himself a judge. He originally sought $67 million from the Chung family, owners of Custom Cleaners. He calculated the amount by estimating years of law violations, adding almost $2 million in common law claims for fraud.

The Chungs denied Pearson's allegations and insisted that the pants they tried to give him were those he had brought in.

The saga began in May 2005, when Pearson took several pairs of pants to Custom Cleaners for alteration as he prepared to start his new job as an administrative law judge. He alleged that he'd brought in a pair of trousers from a blue and maroon suit, but when he came to collect them the Chungs tried to give him a pair of charcoal gray pants that he said were not his.

During a two-day trial earlier this month, Pearson said that when he took the pants to Custom Cleaners, his financial situation was ruinous - he had just been ordered to pay $12,000 in attorney's fees to his ex-wife and his credit cards were at their limit.

Pearson, representing himself during the trial, claimed millions of dollars in attorney fees and millions more in punitive damages for what he called fraudulent advertising under the law.

He also claimed that a sign in the store's window that promised "Satisfaction Guaranteed" was an unconditional warranty that required the defendants to honor any claim by any customer without limitation.

The Chungs' attorney argued that no reasonable person would interpret the signs to mean an unconditional promise of satisfaction. District of Columbia Superior Court Judge Judith Bartnoff agreed.

In a 23-page conclusion, Bartnoff ruled that Custom Cleaners had not violated the city's Consumer Protection Act. She wrote: "A reasonable consumer would not interpret 'Satisfaction Guaranteed' to mean that a merchant is required to satisfy a customer's unreasonable demands or accede to demands that the merchant has reasonable grounds to dispute."

Pearson had "not met his burden of proving that the pants the defendants attempted to return to him were not the pants he brought in for alteration" she said.

Bartnoff awarded court costs to the defendants. The Chungs - who have spent tens of thousands of dollars on the case - are attempting to have their attorney's fees paid by Pearson.

Their attorney, Chris Manning, said his clients "are relieved that we are past this stage. Judge Bartnoff has spoken loudly in suggesting that, while consumers should be protected, abusive lawsuits like this will not be tolerated. Judge Bartnoff has chosen common sense and reasonableness over irrationality and unbridled venom."

He added: "Hopefully Mr. Pearson doesn't take this any further on appeal, but we expect him to."

During the two-day trial, Soo Chung said that "economically, emotionally and healthwise as well, it has been extremely hard for us." She started the business with her husband after they moved to the United States from South Korea in 1992.